Automated Voice Agent · $949 /mo
An employee who answers every call, 24 hours a day
Not an answering machine and not a phone tree. An AI phone assistant trained on your business, plugged into your CRM and your calendar, that picks up every call, books the work, and writes it all down. While you are on a roof, under a sink, or asleep.
Quick answer
What is an automated voice agent?
An automated voice agent is an AI phone assistant that answers calls for your business around the clock. Cadyen's version is trained on your services, pricing rules, and service area, and connects to your CRM, calendar, and internal records so it can book appointments, capture leads, transfer live calls, and log every conversation with a transcript and callback number. It starts at $949 a month with no long-term contract.
The missed call is the most expensive thing in your business
You already paid to make that phone ring. The ad, the ranking, the reviews, the years of doing good work. Then it rings while you are under a sink and the caller dials the next company on the list. That job is gone, and you paid full price for it.
Most service businesses miss a real share of their calls, and almost none of those callers leave a voicemail. They just move on. This fixes that specific problem, which is why it usually pays for itself faster than anything else we sell.
Set up once, then it just works
We handle the build. You tell us how you want calls handled, and we take it from there.
We train it on your business
Your services, your pricing rules, your service area, the questions you get asked twenty times a week. It learns your business, not a generic script.
You decide how it handles calls
What it books, what it quotes, what it refuses to answer, and who it transfers to. Emergencies can go straight to your phone while everything else gets handled.
It answers your phone
Connect a new number or forward your existing one. Every call is answered, logged, transcribed, and pushed into the systems you already use.
It knows your business, and your information stays yours
A generic assistant reading a script off a card is worse than voicemail. This one is trained on your knowledge base: your services, your pricing rules, your service area, your policies, and the answers to the questions you get asked every week.
Everything it learns and everything it collects belongs to you. Your customer records, your call transcripts, your contact details. We do not sell it, share it, or hold it hostage. If you ever leave, it goes with you.
Your CRM
Calls, contacts, and job details land in the system you already run on, not in a separate inbox nobody checks.
Your calendar
It reads real availability and writes real bookings, so it never double-books a crew that is already committed.
Your databases and records
It can look up a customer, a past job, or a service history mid-call and answer accurately instead of guessing.
It reads and writes to the systems you already run on, so the information is accurate in both directions. It is not a separate island of data you have to copy over by hand.
Use cases
The same assistant, pointed at whichever part of your phone problem hurts most. Most clients start with after-hours and overflow, then add booking once they trust it.
After-hours calls
The 9pm burst pipe call that used to reach voicemail gets answered, triaged, and sent to you as an urgent job with a callback number.
Overflow while you are on a job
You cannot answer with your hands full. It picks up the calls you would have missed instead of letting them ring out to a competitor.
Appointment booking
It checks your calendar during the conversation and books the slot, so the job is on the schedule before the caller hangs up.
Quote and lead capture
It asks the qualifying questions you would ask, captures the details in your CRM, and flags the jobs worth calling back first.
Call transfer
When a caller needs a person, it hands off live to whoever should take it, with the context already gathered.
Transcripts and records
Every call written up and searchable. No more guessing what was promised on the phone three weeks ago.
What you get
One flat monthly price, month to month, no long-term contract. Same as everything else we do.
$949 /mo
- Answers every call, 24 hours a day, all year
- Trained on your services, pricing rules, and service area
- Books appointments straight into your calendar
- Writes leads and call details into your CRM
- Transfers live calls to the right person
- Full transcript and callback number for every call
- Handles more than one caller at the same time
- Works with your existing phone number
Common questions
Will callers know it is not a person?
Some will and some will not. It speaks naturally and it does not pretend to be human if asked directly. What matters to most callers is that someone picked up, answered the question, and booked the job.
What happens when it does not know something?
It says so, takes the details, and hands the call to you rather than inventing an answer. You decide which topics it should never attempt on its own.
Can it transfer to a real person?
Yes. You set the rules for who takes what. Emergencies can ring straight through to your phone while routine calls get handled without you.
Who owns the data it collects?
You do. The call records, transcripts, contact details, and anything it learns about your business are yours. If you stop working with us, you take it with you.
Does it work with the phone number I already have?
Yes. You can forward your existing number to it, or use a new number. You do not have to reprint your trucks or change your listings.
How much does it cost?
The Automated Voice Agent starts at $949 a month. It is month to month with no long-term contract, like everything else we do. See the pricing page for the full breakdown.
Want the rest of the system too? See everything we do, the trades we work with, or client results.
Stop losing jobs to voicemail
Tell us how your calls come in today and we will show you what an assistant would have caught last month.